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  • FAQ
  • FAQs about Driver Easy
    • What if I forget / don’t receive my Driver Easy license key after purchase?
    • Does Driver Easy offer help or support?
    • How can I request a refund when I find Driver Easy doesn’t satisfy me?
    • What is the Home / Business License?
    • What is the Computer Repair Shop’ License?
    • How long is a Home / Business license and a Computer Repair Shop license valid for?
    • Which license should I get?
    • Will Driver Easy automatically renew my license and charge me for it once the license expires?
    • What happens if I disable automatic renew? (What happens when the license expires?)
    • What is Driver Easy?
    • Is Driver Easy free?
    • Does Driver Easy stay up to date?
    • What does the paid version give me that the free version doesn’t?
    • Is Driver Easy Safe?
    • Where are the drivers of Driver Easy from?
    • What if I’m not satisfied with Driver Easy?
    • What is an “Unplugged” device?
    • How to use Driver Easy portable version?
  • FAQs about drivers
    • What is a driver?
    • Why do I need the latest drivers?
    • Can’t I just update my drivers manually?
    • Doesn’t Windows Update keep my drivers up to date?
    • Can’t I just check Windows Device Manager to see if I need to update my drivers?
  • FAQs about subscription
    • How to view my subscription details?
    • How to cancel my trial or subscription?
    • How to update my payment method?
    • How to opt out of receiving subscription renewal emails from 2Checkout?
    • My subscription is for 3 computers. How do I download and install Driver Easy Pro on the second computer?
  • FAQs about license key
    • What should I do if I haven ‘t received my license key or if I forget / lost my license key?
    • What should I do if I want / don’t want to renew my license key?
    • How do I view the activation history of my Computer Repair Shop license?
    • How do I increase the number of PCs allowed by my Computer Repair Shop license?
    • Can I upgrade my Driver Easy Pro license key to activate more machines?
  • User Manual
  • Get Started with Driver Easy
    • Install Driver Easy
    • Activate Driver Easy
    • Uninstall Driver Easy
    • Renew License Key
    • Turn On/Off Automatic Renew
    • Update Driver Easy
    • Reinstall Driver Easy
  • Scan
    • Scan Hardware Devices for Missing or Outdated Drivers
  • Update Drivers
    • Update Drivers with the PRO Version of Driver Easy
    • View Driver Information
    • Delete Downloaded Driver Update
    • Open Driver Update File Location
    • Hide or Show Hidden Driver Update
    • Roll back to previous driver
    • Uninstall driver
    • View All Driver Versions
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    • View Hardware Information
  • Tools
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  • Support
    • Technical Support for the Pro version of Driver Easy
  • Common Issues
  • Download errors
    • The remote server returned an error: (404) Not Found
    • The remote server returned an error: (416) Requested Range Not Satisfiable
    • The request was aborted: The operation has timed out
    • The remote server returned an error: (403) Forbidden
    • The remote name could not be resolved: ‘dow2.drivereasy.com’
    • The underlying connection was closed: An unexpected error occurred on a send
    • The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel
    • The remote server returned an error: (886) License Key has expired
    • The remote server returned an error: (888) No remaining downloads available
  • Scan errors
    • Error creating the Web Proxy specified in the ‘system.net/defaultProxy’ configuration section
    • The remote name could not be resolved: ‘app1.drivereasy.com’
    • The underlying connection was closed: An unexpected error occurred on a receive
    • Unable to connect to the remote server
  • Restore points
    • Solutions to “Oops” errors
  • Activation errors
    • “Unable to connect to the remote server” when activating Driver Easy
  • Program stops working
    • “DriverEasy has stopped working”
  • Others
    • What is Driver Easy Professional (Speed Limited)?
    • How to update your network drivers when your PC doesn’t have a network connection
    • Failed to send your message
  • Make Driver Easy Better
  • Help improve Driver Easy
    • Improve Translation
    • Report Missed Driver
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Contact Us

Help for Driver Easy

Help for Driver Easy

Support

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